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There is an excellent team of carers and nurses who I can see actually "care" about the residents and relatives. I feel very fortunate to have found such a great environment for my mother to be looked after in.

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The lady who looks after the activities is excellent so we as a family are very happy to say to others this home is both caring and safe. My mother is happy so we are all happy.

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The care and attention that was given was wonderful. Full marks to everybody in the home.

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Comfortable and caring. Staff are competent and caring, always ready to help.

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The staff are wonderful and the care my husband receives is excellent.

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Testimonials

Thank you for all your care and kindness you showed towards our mum.

Mrs W

July 2016

  A big thank you to you all. It was a great comfort to us all to know that mum was being cared for with such great affection and patience. You are all marvellous. Thank you once more  

Miss D and Mr J

June 2016

We would like to than Adriana and all staff at the Derwent for the unending care shown for my Father during his three year stay, many times going way beyond the call of duty. You have to visit to see first hand how, not just our Father, but all patients are cared for, particularly the way in which they are immaculately dressed before leaving their rooms in the morning and this approach only comes from the top creating a wonderful atmosphere. Well done Derwent, long may you prosper.

Mr and Mrs W

June 2016

My friend recommended this nursing home as her Mother had been a resident a few years ago. We were warmly welcomed by the manager, who showed us the rooms that were available and the sitting rooms etc. The whole place seemed friendly, calm, clean, warm, welcoming and very well run with no unpleasant " hospital" smells. My Father was there for about 11 weeks and we felt very confident that he was in the best possible place. l felt he was very much a person to them, not just a resident and that they genuinely cared about him, nothing seemed too much trouble. The thing that l especially liked, was that all the staff chatted to him, from the Manager to the lady who cleaned his room, not just the staff in charge of his personal care. They did everything they could to ensure he was comfortable and the whole family felt we could not have made a better choice, we are very grateful for everything they did for him.

Ms H - CAREHOME.CO.UK

June 2016

This is just a note to thank you all for the care you have given to my wife, B, whilst she was here , and for the courtesy and kindness you have shown to me and to B’s visitors. Thank you too for all the cups of tea and sandwiches! It is the first time in sixty-two years that I have been on my own and it has given me some comfort to know when I left visiting that she was in good and capable hands. I really appreciate the wonderful work that you all do to make your residents feel cared for and comfortable and I have nothing but praise for your dedication to what must be at times difficult work. B couldn’t have been in better place to end her days. Thank you so much

S.B

June 2016

My dad Lived in Ashcroft House Elson Road Formby for 2 years He had dementia. The staff there are excellent , incredibly caring with excellent standards of care - feel free to message me if you want any information  

Mr. B

May 2016

You have all been part of my Rescue Team when I really needed you. Thank you all so much

Ms M

May 2016

A complete stranger recommend Woodlands Manor Care Home, and from the first visit all the family felt that it was a place Nan would be happy and cared for ….   we weren’t wrong! When you walk in woodlands Manor you can see by the décor that your family member won’t just be another statistic. I see Woodland Manor as an Oasis in the desert of dementia

Family

March 2016

We visited Nan twice a day every day at different time , but always found the stuff friendly and caring then home was always keep very clean and we never experience “smells” we had in other home we’d visited !

Family

March 2016

To all staff at Ashcroft Home I cannot thanks you all enough for the love care you give .During his stay at Ashcroft House .It was a great comfort to us to know that he was in such a caring environment. He so enjoyed the fun and teasing you all had with him . He was always happy and content when we visited him and had plenty to write on his board! He will be sadly missed particularly by us his family but we realise that he has been spared a great deal of suffering. With Many Thanks to you All  

Family

March 2016

A THANK YOU CARD RECEIVED FROM A FAMILY MEMBER TO SAY THANK YOU FOR HAVING THEIR MOTHER AND FATHER IN FOR LUNCH. WE CATERED FOR A CELIAC AND GLUTON FREE THEY WERE VERY HAPPY WITH THE SERVICE WE PROVIDED AND EVEN WANT TO COME BACK FOR A RESPITE STAY OR DAY CARE IN THE FUTURE.  

FAMILY MEMBER

March 2016

Thank you all for the care you gave my nan in her final days! I couldn't have hoped for a kinder and warmer place for my nan to have been! So thank you All!

Ms E

March 2016

Thank you so much for the excellent care that you gave my mum. Even though she was only with you for a short while she was looked after so well. Heartfelt thanks.

Ms D

February 2016

Thank you so much for all you did for mum in her final days. I have been so impressed by your kindness and professionalism which was such a comfort to me and most importantly to mum. I could see how well mum was looked after and the way her face would light up when she saw Michelle. I am sorry that mums stay was so short but her comfort and well being was paramount and all the staff ensured this.

Mr M

January 2016

To all the staff at Winscombe Hall, especially those who cared so faithfully for our mum. Wishing you all a very Happy Christmas and a really good New Year

Mr & Mrs L

December 2015

To all the staff that Christmas time can bring and wonderful memories to last the whole year through With Many thanks for the care and kindness throughout the year.

Ms S Morris

December 2015

To all the staff A BIG thank you from me for doing such a wonderful job of looking after mum. You are all much appreciated. Merry Christmas

E and C

December 2015

To all the wonderful staff who look after my mum. Wishing you a wonderful Christmas and a healthy Happy New Year.  

Ms L and Family

December 2015

To all the staff at Derwent   Wishing you all a very Happy Christmas, with special thanks for all your care and kindness with our dear Mother

R and C

December 2015

To all the members of staff at the Derwent. With Best Wishes for Christmas and the New Year! A very big THANK YOU for all your caring attitude and patience and tolerance, its not an easy job! With all our appreciation and grateful thanks

A and S

December 2015