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A great big thank you goes out to you all for your kindness, patience, caring and nursing care you gave to our dear sister.

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When visiting, there is always a warm family feeling, which I am sure is felt by the residents.

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Thank you all for your excellent care of our dear friend. It was so good to know he was in such good hands whilst he was going through such an awful illness.

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Can’t fault the staff – absolutely brilliant. The new activities and Kathy the event’s organiser is great. My mum is really happy – Long may it last!

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GSF Accredited Care

We hold a GSF quality hallmark for excellence in end of life care at two of our homes. This means our residents continue to receive the right care for them, at the right time, until the very end.

At Cedars Care Group, we are dedicated to providing the best standards possible in end of life care for our residents. We’ve demonstrated this commitment and level of excellence, by achieving recognition for the National Gold Standard Framework (GSF) award, at two of our care homes in Southport.

In 2017, Woodlands Manor Care Home, on Chambres Road, and Cedar Grange Care Centre, on Pilkington Road, were among 14 care homes from across the UK to receive a Quality Hallmark Award from the National Gold Standards Framework (GSF) Centre. The accreditation is highly competitive, establishing recognised standards of care and ensuring better quality of life for patients. A total of 3,000 care homes nationally have completed the GSF Care Homes programme since it was launched in 2004. To date, 600 have become accredited.

Cedars Care Group is actively working towards achieving the GSF hallmark for all of our other care homes across the UK.

What the GSF Quality Hallmark means

The National Gold Standards Framework Centre is the UK’s largest provider of training in end of life care for health and social professionals. The training allows carers to deliver the highest standard in co-ordinated care for people who may be in their last years of life. It ensures that no matter what stage of their illness a resident is at, everyone involved in their care will know about their needs and wishes due to advance care planning, and will be best prepared to ensure they are fulfilled. Before they can qualify for the award, care homes that receive GSF training must achieve 20 quality standards and demonstrate real improvement in the quality of care they provide. Find out More

What our Resident Families Say

“My mum was only with Cedar Grange for about a month, during which the staff were able to persuade her to wash and leave her room. In the last few days she practically had one on one care. At the critical times, I received a couple of calls about her condition. The staff were great and promptly carried out my wishes. I was able to be with her when she died. She died in, what in my opinion, was the right place for her. We chose Cedar Grange because it’s different. I feel it’s a very good care home. I would happily go there myself if needs be.” -Anonymous

What our Staff Say

“We always strived to give the best possible care to our residents, but the GSF programme has made us rethink the whole way we work and plan our residents’ care, giving us a whole new perspective. This in turn has made all the staff feel much more confident about providing care for our residents, right up until the end of their life.” –Lyndsey, Group Operations Director at Cedars Care Group

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What our families say

My mother has been in the Ellenborough for about 4 years. This last year she has been in very poor health and I have no doubt without the excellent care and kindness given to her she would not be with us today. From the lovely ladies who clean her room and always have a smile and a song for her to brighten her day to the manager who likes to pop in to see her and always has time to discuss any worries we have, I would like to say a big thank you!