"Feel my mum is in good hands, happy and safe.
Staff are wonderful and go above and beyond."
Woodlands Manor - S C
16 July 2020
"Excellent care of my father, especially during the COVID pandemic. Thanks so much. Very kind staff."
Woodlands Manor - Georgina T
16 July 2020
"Woodlands has always been a lovely place for my mum. She has been treated with dignity at all times. As a family we have always been made to feel very welcome, invited to all of the activities which are arranged frequently. During this Covid-19 the staff have been nothing more than brilliant. They have coped with everything as well as being stressed with looking after their own families. Can't thank them enough."
Woodlands Manor - Lynne M
9 July 2020
"The care my dad received was excellent. He was always comfortable and warm and enjoyed the food very much. He received regular cups of tea and even a glass of wine. The staff were friendly and attentive. Most importantly his dignity was always respected. My dad was concerned about spending time in respite but his wishes were always respected so he was treated just like at home. High standards but not high price."
Ash Croft House - Family Member
"My nan stayed at Cedarwood after surgery for cancer. She was living with vascular dementia, she loved spending time in the beautiful garden with friends she had made there. The staff are amazing at Cedarwood, they care as if the residents are their own family member. The home always smells amazingly clean. Highly recommended. Thank you to all the lovely staff."
Cedarwood House - J R
8 June 2020
"The staff at Derwent Care Home are able to provide the level of care and support my relative needs."
Derwent - Family Member
"We are really happy with the care my sister receives. Cedarwood is very caring and the staff are very friendly and understanding with the people in Cedarwood. It is also very clean and comfortable and the meals are very good.
I am very pleased with the treatment my sister receives."
Cedarwood House - Thomas B
21 May 2020
"My brother was in Ash Croft House for palliative end of life care. I couldn't have wished for him to be in a more caring place. All the staff treated him with compassion and dignity during the last few weeks of his life. The kindness shown to other residents was obvious too. The support they gave to me at a very difficult time was greatly appreciated. I cannot thank all the staff enough, they work as a team and it shows in the care they give."
Ash Croft House - H H
7 April 2020
"When dad first came to Woodlands Manor he did so because we as a family liked the homely feeling and friendliness of the staff. Since that time dads, dementia has changed sometimes altering his personality and occasionally causing distress, during these difficult times dad has always been treated with dignity and respect. I have always been included in decisions and advised of any concerns. I feel confident that any difficult times ahead will be approached in the same way with professionalism and care."
Woodlands Manor - Denise D
10 March 2020
"I think Woodlands Manor is very safe for all the residents that are here and staff are very friendly."
Woodlands Manor - Esther
9 March 2020
"I have found all of the staff to be very kind and caring to my wife.
They go out of their way to provide everything they can to make her comfortable and happy.
The medical care provided by the team and the doctors and nurses is very good."
Cedarwood House T S
15 January 2020
"I am very happy with my sister-in-law's treatment. Sometimes, due to staff, her room isn't always made tidy unless her husband requests it. The food is good and we are very happy with the general care provided."
Derwent - Christine E
8 January 2020
"A dementia care specialist home which has proved to be a very good place for our mother. The care staff are all local and have been the same throughout, so staff are retained which is a good sign. They have helped us deal with and understand dementia. Our mother is now settled and the staff seem genuinely fond of her."
Derwent - K U
8 January 2020
"A huge thank you to the matron and all the wonderful staff who have been so kind and very helpful. Thank you all so much for looking after my dad, while my mum was very ill. Nothing was too much trouble and everyone so helpful and kind. My dad's room was gorgeous and kept immaculate. Thank you all so much for your kindness at a difficult time."
Woodlands Manor - Angela H
12 December 2019
"Woodlands Manor, to me, is a place of fun and laughter from a dedicated staff team. I can honestly say they care and make this place home. I, myself, love coming here for the warm welcome I get, and to see my partner so happy. Entertainment is excellent which is a big part of keeping residents happy. Well done to everybody."
Woodlands Manor - Norman C
12 December 2019
"Do not believe the Quality Care Commission report. This is a really good care home with really lovely and caring staff. I have worked in care homes and this is the best you can get so I do not understand why they need improvement. It is not the caring staff, as they are all wonderful."
Derwent - Tracy F
3 December 2019
"I cannot thank you enough for the way you have looked after Flossy over the last ten years. Your warmth, kindness and caring nature shone through from the day she entered her new home. You became her extended family and mine and you are a credit to your profession"
Ash Croft House - Flossy
"Cedar Grange Care Home is a lovely friendly place. The staff appear to be very dedicated to the service users and appear to genuinely care about them. I visited a few care homes before choosing Cedar Grange, it possessed a lot of warmth and felt inviting. The manager appears to have some good innovative ideas which contribute to the well being of residents."
Cedar Grange - Heather N
16 August 2019
"Very pleased with the care and facilities. My mother and father have been very happy there. My father died in Nov 2018 and the staff have been so caring and lovely to mum it makes me feel less apprehensive about her living so far from me."
Cedar Grange - J T
15 August 2019
"The nursing home is in an attractive area of town in a reasonably quiet neighbourhood.
It is a converted building but the conversion has been carried out as well as the structure allows.
The standard of cleanliness is good; the staff are well-motivated, friendly, helpful and very responsive to need, and are, in my view, outstandingly good.
In fact, they are the main strength of the service."
Ash Croft House - Neil D
14 August 2020