A complete stranger recommend Woodlands Manor Care Home, and from the first visit all the family felt that it was a place Nan would be happy and cared for …. we weren’t wrong! When you walk in woodlands Manor you can see by the décor that your family member won’t just be another statistic. I see Woodland Manor as an Oasis in the desert of dementia
We visited Nan twice a day every day at different time , but always found the stuff friendly and caring then home was always keep very clean and we never experience “smells” we had in other home we’d visited !
Very happy with everything, great standard and care staff are great
We have already seen the significant changes you have made to the quality of the environment to the ground floor of Woodlands Manor. It is certainly a great improvement and makes a huge difference to the ambience and compliments the care the residents' experience.
We have been very pleased with the care and concerns which my mother has received since her arrival at Woodlands and cannot fault the attention she has received from all the care staff, but particularly from Laura and more recently Sophie. They are the constants who we feel are so important in the overall confidence we have in the delivery of high quality care. They are complimented by the wider team, but are the people we relate to most frequently.
We have been particularly impressed with the development of the Garden Room which gives a link with the dynamic outdoors. Watching the squirrels and birds being fed has certainly shown Mum to be far more animated and interactive in conversation. A great success!
We feel that it has been very kind of you to accommodate us bringing 'Porridge' in to see her, as she has always been a dog-lover and clearly enjoys his visits with my brother on a Friday - as do many of the other residents. We have also appreciated the 'quality time' staff members have spent in conversation and engagement with Mum, despite the heavy and constant workloads we appreciate all the staff have.
Writing this letter has given us the opportunity to show our appreciation and thanks to all the staff for their dedication and constant professionalism, showing both care and empathy all day, every day. Mum must by now be one of your longest residents but we could not have asked for more since her arrival at Woodlands
lands. Thank you one and all.
All the staff are kind to Mum, helpful at all times and keep me informed promptly of health issues etc.