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There is an excellent team of carers and nurses who I can see actually "care" about the residents and relatives. I feel very fortunate to have found such a great environment for my mother to be looked after in.

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The lady who looks after the activities is excellent so we as a family are very happy to say to others this home is both caring and safe. My mother is happy so we are all happy.

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The care and attention that was given was wonderful. Full marks to everybody in the home.

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Comfortable and caring. Staff are competent and caring, always ready to help.

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The staff are wonderful and the care my husband receives is excellent.

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What our families say

Dear Mr Yilmaz, My sister became a resident at Winscombe Hall in September 2014. She was transferred from Weston-super-Mare General Hospital. She was mentally still very much ‘with it’, but was physically frail and required quite a high degree of nursing support. A demanding woman of strong character, she was treated by the dedicated team who cared for her with kindness and consideration, always with smiles on their faces and she was very happy there. My son and I were always made welcome and we felt secure in the belief that she was in good hands. Sadly she died suddenly on 27th December 2014. I was very touched that in spite of their busy live five members of staff found time to attend her funeral. I myself am 83 years old, but at this moment in time am still able to live at home and am quite active. It is however very reassuring that the hall provides such a caring service if needed. Please pass on our sincere thanks to all your staff that made her last few months of her life happy and secure.